Resume.
The slightly more official version.
Olivia Backus
Danville, Indiana•oliviajbackus@gmail.com•317-698-0451•oliviabackus.com
Marketing + Communications | Content | Digital | Creative
Marketing and communications professional with experience across integrated campaigns, social media, web strategy, content development, photography, video, graphic design, media relations and digital accessibility. Currently lead communications across a public school district serving 16,000+ students, 2,300+ employees and 25 schools and programs. Experienced in managing complex digital ecosystems, translating information for diverse audiences, developing creative from concept through production and identifying communication problems that need a better system.
16K+
Students served through district communications
2,300+
Employees served through district communications
35K+
Combined district social audience
25+
Webmasters supported
138K+
Documented kindergarten campaign views
Core expertise
Marketing & Communications Strategy • Integrated Campaigns • Content Strategy • Social Media • Digital Marketing • Brand Management • Copywriting • Photography • Videography • Video Editing • Graphic Design • Web Strategy • WordPress • UX & Information Architecture • WCAG Accessibility • Media Relations • Executive Communications • Community Engagement • Analytics • AI-Assisted Workflows • Product Thinking
Professional experience
July 2024–Present
Perry Township Schools
Communications & Marketing Coordinator
- Lead districtwide marketing and communications for 16,000+ students, 2,300+ employees and 25 schools and programs across social media, web, ParentSquare, email, print, photography, video, media relations and community outreach.
- Manage the district website and support a network of school and program websites in WordPress, overseeing content strategy, information architecture, usability, brand consistency and WCAG accessibility while training and supporting 25+ webmasters through audits, group training, documentation and one-on-one assistance.
- Lead district social media strategy and day-to-day content across Facebook, Instagram, LinkedIn, X and YouTube for a combined audience of 35,000+ followers, managing content planning, creation, scheduling, community engagement and performance analysis.
- Develop integrated campaigns across web, social, video, photography, print and family communications, including a kindergarten enrollment campaign that generated 138,000+ documented views and helped increase registrations from 275 to 1,036.
- Produce original photography, videography and visual storytelling for district campaigns, classrooms, graduations, athletics, student programs, leadership events and community initiatives; manage production from concept and shot planning through editing, captions and publishing.
- Design campaign creative, publications, social graphics, digital signage, advertisements, presentations, event materials and branded resources while maintaining district visual standards across audiences and platforms.
- Write and edit news stories, feature profiles, web copy, campaign messaging, scripts, newsletters, executive communications, press releases, media advisories and time-sensitive district updates, translating complex information into clear, audience-friendly content.
- Partner with the superintendent, district leadership, school administrators, educators, departments and community organizations to develop communications around major initiatives, leadership transitions, academic results, enrollment, facilities, employee recognition and community events.
- Manage media relations by coordinating interview requests, press events and supporting materials; prepare press releases, advisories, talking points, background information, photography and follow-up communications.
- Build and manage recurring district storytelling and communications initiatives, including Leadership Academy, student and staff spotlights, Career Connected Learning, Back-to-School resources, superintendent-facing content and community storytelling.
- Identify communication and workflow gaps and develop new systems, resources and digital solutions to improve how information, content and brand standards are managed across a decentralized organization.
Selected work
Kindergarten Enrollment Campaign
Developed an integrated enrollment campaign spanning social media, web, video, photography, print and family communications. The campaign generated 138,000+ documented views and helped increase registrations by 761, from 275 to 1,036.
Innovation & Entrepreneurship Program
Built the program website from the ground up in WordPress while the program’s name, brand and structure were still evolving. Developed the site architecture, copy and visual presentation while producing communications, photography and storytelling around the student naming process, press conference and groundbreaking at the University of Indianapolis.
District Website + Webmaster Program
Manage the district website ecosystem and provide training, audits, accessibility guidance and direct support to 25+ school and department webmasters.
Back-to-School Guide
Plan, organize and design the district’s annual family resource, consolidating information from multiple departments into one accessible guide covering transportation, meals, calendars, technology, communication and school operations.
Photography + Visual Storytelling
Document district life through event, editorial and campaign photography, including graduation, Cultural Showcase, Girls Camp, first day of school, athletics, Pre-K graduation, community events and student learning experiences.
January 2023–July 2024
Watercourse Services
Marketing & Customer Relations
- Supported marketing and customer communications for home-service brands spanning plumbing, heating, cooling and electrical services.
- Created social media content, graphics, promotional materials and customer-facing communications across digital and print channels.
- Supported brand and campaign execution while helping maintain consistent messaging across social media, customer communication and promotional touchpoints.
- Worked across both marketing and customer-facing responsibilities, providing direct experience connecting brand messaging, customer expectations and service experience.
February 2022–November 2022
9Round Kickboxing
Kickboxing Trainer
- Led trainer-guided kickboxing workouts, introduced first-time visitors to the format and adapted movements for different experience and ability levels.
- Conducted first workouts for prospective members, explained memberships and promotions and supported membership sales and retention.
- Used Zipwhip to communicate with members and prospects, schedule first workouts and maintain ongoing customer engagement.
Independent Hairstylist / Small-Business Owner
Cosmetology + Client Services
- Built and maintained an independent client base while managing branding, marketing, scheduling, customer communication, referrals and day-to-day business operations.
- Used social media, word-of-mouth marketing and customer experience to attract clients, build loyalty and generate repeat business.
- Managed appointments, supplies, expenses and other operational responsibilities alongside creative client work.
Selected independent projects
Product Concept • UX • Brand • Working Prototype
ScrollCall
- Created ScrollCall, a social media governance platform concept for organizations managing decentralized social media accounts across multiple schools, departments, locations or teams.
- Identified the concept through firsthand experience with the challenge of knowing which organizational accounts exist, who manages them, whether they remain active and whether they align with organizational standards.
- Developed the product concept, name, brand identity, information architecture, workflows and interface around account discovery, ownership, account health, brand resources, content creation and insights.
- Built a functional web prototype using AI-assisted development workflows, directing the product strategy, UX, interface, functionality and iterative refinement.
- Used the project to expand beyond traditional communications work into product thinking, systems design, UX, prototyping and web development.
See the live prototype→
Photography
With Love, Olivia
- Own and operate a lifestyle and documentary photography brand focused on candid interaction, movement and visual storytelling.
- Manage client communication, session planning, contracts, scheduling, photography, Lightroom editing, gallery delivery, website content and social media marketing.
- Photograph couples, families, events and lifestyle sessions while developing a consistent visual style centered on cinematic, story-driven imagery.
Education
Southern New Hampshire University
Bachelor of Science in Marketing
Concentration in Social Media
Summa Cum Laude • 3.96 GPA • Completed January 2023
Adobe Premiere Pro • Lightroom Classic • Illustrator • Photoshop • Canva • WordPress • HTML/CSS fundamentals • Website CMS Management • Web Accessibility • WCAG • Information Architecture • UX • Meta Business Suite / Ads Manager • ParentSquare • HubSpot • Google Workspace • Microsoft Office • Cursor • Claude • ChatGPT • Google AI tools • AI-assisted content, research, ideation and development workflows
Additional capabilities
Social Media Strategy • Campaign Planning • Content Calendars • Organic Social • Paid Media Support • Audience Engagement • Analytics • Copywriting • Feature Writing • News Writing • Interviewing • Video Production • Photo Editing • Publication Design • Presentation Design • Media Relations • Press Releases • Executive Messaging • Community Outreach • Internal Communications • External Communications • Accessibility • Digital Governance • Webmaster Training • Workflow Development • Product Thinking • Prototyping • Systems Thinking